Admin ControlsTR-1048
THE REQUEST GETS REWRITTEN AT EVERY HANDOFF
A customer explains the problem once. Support, product and engineering then rebuild the story one handoff at a time.
Let workspace admins restrict exports by role
- DAY 1CUSTOMER REQUESTWAITING TO START2 DAYS WAITING
A clear ticket sits untouched until someone has room to pick it up.
- DAY 3PRODUCTCONTEXT REBUILT6 HOURS IDLE
The first stretch disappears into rebuilding decisions the ticket failed to carry.
- DAY 5IN DEVELOPMENTWAITING FOR REVIEWRETURNED TO DEV
Finished code joins another queue until a reviewer finds the time.
- DAY 8IN REVIEWWAITING FOR QA2 MORE DAYS
Approved work waits again before anyone checks whether it behaves properly.
- DAY 11READY TO SHIPYOUR TEAM DECIDES
The evidence arrives with the pull request, leaving the merge decision with your team.
ONE CUSTOMER REQUEST
The team spent more time reconstructing the request than building the change.
12 DAYS OPEN4 DAYS ACTIVE8 DAYS WAITING
AUTOMATION STOPS WHERE YOUR RULES SAY IT STOPS
Trundle can carry a request through development, review and QA. Your team decides which projects it can access, where approval is required and what reaches production.
AUTOMATION SCOPE
DEVELOPMENTAUTOMATED
REVIEWAUTOMATED
QAAUTOMATED
MERGETEAM ONLY
Trundle handles
- Create the branch from an approved ticket
- Build with the product context attached
- Review the change and resolve issues
- Test against the acceptance criteria
Your team controls
- Which projects Trundle can access
- Which stages can run automatically
- Where approval is required
- What reaches production
MAIN BRANCHPROTECTED
FINAL DECISIONYOUR TEAM